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Telco apologises to subscribers for delays to free calls service

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LocalTel has apologised to subscribers of its new toll-free Net access service for delays in issuing documents to compete the registration to screaming.net. In an email to Net users, customer service manager for the telco, PA Jenkins, said: "The response to the service has been overwhelming and this is why it has taken so long for us to confirm your order instructions. Please accept our apologies for the delay." Since its launch almost three weeks ago LocalTel has been swamped with enquires. It has already registered 36,000 people and is growing by around 2000 a day, a spokesman for LocalTel said today. The screaming.net site is also receiving 90,000 page impressions a day, he said. Around 100,000 CD-ROMs containing screaming.net software have been distributed by Tempo -- the electrical goods retailer that is in partnership with LocalTel. A further 60,000 CD-ROMs are due to be issued shortly. ®

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