One-2-One to spend £50m on expansion

Mobile phone company One-2-One will create 2,000 jobs around the UK through a £50 million investment plan. The first area to benefit will be Scotland, where a new call centre in Greenock will produce 800 new jobs. In addition to the Greenock centre, due to open in August, the mobile phone company will add 500 jobs to its existing call centre in the Dearne valley, South Yorkshire, and another 300 to its Doxford centre in Sunderland. The remaining jobs will be outsourced to specialist service providers, according to today’s Financial Times. Tim Samples, One-2-One MD, said the staff expansion formed part of a three-year customer services investment in the country. Greenock was chosen out of eight possible sites due to its committed staff, good training facilities and close location to Glasgow airport. Donald Dewar, leading light of the Scottish Labour Party, said the jobs showed Labour’s commitment to raising employment in Scotland, which was already at an all-time high. One-2-One currently controls around 15 per cent of the UK mobile phone market. ®