Feeds

Dixons sues AOL, claiming slander from CIS staff

The embattled paid-for service is alleged to have been verballing Freeserve

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

UK retail chain Dixon's has issued a High Court writ against AOL for slander because, allegedly, CompuServe customer support staff told callers cancelling their CompuServe subscriptions that Dixons' Freeserve would be charging in the future. Dixons said this began to happen in December 1998, and the CompuServe statement was "blatantly untrue". Dixons complained to AOL in January 1999, it says, and CompuServe claims to have investigated the allegation and given Dixons an undertaking that its staff would not to make any defamatory statements. AOL is suggesting that the dispute will be settled out of court. With many media organisations offering "free" access, it is understandable that CompuServe finds itself being squeezed. However, the professional audience which CompuServe aspires to serve has found that important services offered through CompuServe have been dropped. Dialog's Knowledge Index, now owned by Maid PLC, was withdrawn last year, supposedly because there were Y2K problems, but this did not sound very convincing. Another service that has gone is Computer Database Plus, a bibliographical database run by ZD. Freeserve is said to have 1.1 million subscribers, and is being assessed for partial floatation by Credit Suisse First Boston and Cazenove. Could Freeserve really be worth £2.5 billion, as is being suggested? We have our doubts. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.