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Big Blue has found it necessary to post a message from the head of its PC division after the world's press reacted badly to CEO Loot Gerstner's statement about losses last week. David M. Thomas, group executive of IBM's Personal System Group (PSG), said: "I do not condone or excuse our business shortfalls, nor should any business owner or executive do so. The PC industry is strong, and we're in it to win." He said there was no question that Big Blue will exit the PC industry. "IBM is committed to not only staying in this business but to leading the industry." He said the PC division of IBM was affected by competitive price wars, the economic downturn in Asia, and investments in more efficient means of distribution, such as Internet and telesales venues." Unlike his boss, Thomas did not blame www.something.com. ®

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