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Computacenter wins Microsoft service gong

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Computacenter has become Microsoft’s first UK Authorised Support Centre (ASC) since the programme’s launch six years ago. IT reseller and services giant Computacenter was appointed a top ranking services partner following what Microsoft described as: "Computacenter’s continued investment and experience in delivering and supporting Microsoft based solutions to its customers." It joins the exclusive club of ASCs in the UK consisting of Compaq, Unisys, Hewlett Packard, ICL Multivendor Computing and Wang. As an ASC, Computacenter will expand its services, backed by Microsoft. "This will lead to reduced downtime due to quicker call resolution, improved trouble-shooting due to faster escalation routes into Microsoft and the highest quality support for both Microsoft and third party products," according to a statement by the Mr. Gates’ company. Analysts congratulated Computacenter on the accreditation. Clive Longbottom, analyst at CSL, said it was good news which moved Computacenter up the pile to help it compete in Europe on a higher level. Richard Holway, analyst at Richard Holway Ltd, commented: "They are the first European ASC that does not come from the ranks of the 'traditional' vendors…This 'elevation to the peerage' should help accelerate Computacenter's already rapidly growing desktop support services business." Computacenter’s shares rose 15p to 600p today.&

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