Feeds

UK high street clueless about Web

Failing shareholders and customers alike by playing the ostrich

  • alert
  • submit to reddit

Intelligent flash storage arrays

The UK's top retailers have been slammed for ignoring for e-commerce - and middle-aged senior managers with little or no understanding of the issues are being blamed. Seven of the top 20 retailing groups in the UK have no Web site while only four companies mention e-commerce in their latest annual reports. According to Quidnunc, the London-based software consultancy which carried out the investigation, the research has uncovered a "strategic black hole at board level" as UK retailers prefer to stick their heads in the sand rather than face up to the potential of the Internet. Dixons, WH Smith and Arcadia faired reasonably well, but other high street giants -- including Marks & Spencer, Debenhams and House of Fraser -- all did poorly. "By neglecting the opportunities presented by the Internet, UK retailers are failing their shareholders, limiting their potential for growth, and ignoring the advice of every analyst in the business," said Laurence Holt, chairman and CEO of Quidnunc. Any criticism that Quidnunc's research may not hold up to close scrutiny was quickly dispersed today when David Keen, finance director of Next said that anyone who wanted to buy clothes on the Net was "sad." "It's pretty sad to want to spend ages looking at blouses download [on the Web]," he told today's Daily Telegraph. He said the company -- which scored a measly 4 out of 44 in the eReadiness study -- had no plans to put its catalogue on the Web or engage in ecommerce. Yesterday, Next announced that its pre-tax profits for last year fell by 9.3 per cent. No one from the UK's largest retail body -- the British Retail Consortium, which doesn't have a Web site either -- was available for comment this morning. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Big Content outs piracy hotbeds: São Paulo, Beijing ... TORONTO?
MPAA calls Canadians a bunch of bootlegging movie thieves
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
Hungary's internet tax cannot be allowed to set a precedent, says EC
More protests planned against giga-tariff for Tuesday evening
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.