Feeds

UK high street clueless about Web

Failing shareholders and customers alike by playing the ostrich

  • alert
  • submit to reddit

The essential guide to IT transformation

The UK's top retailers have been slammed for ignoring for e-commerce - and middle-aged senior managers with little or no understanding of the issues are being blamed. Seven of the top 20 retailing groups in the UK have no Web site while only four companies mention e-commerce in their latest annual reports. According to Quidnunc, the London-based software consultancy which carried out the investigation, the research has uncovered a "strategic black hole at board level" as UK retailers prefer to stick their heads in the sand rather than face up to the potential of the Internet. Dixons, WH Smith and Arcadia faired reasonably well, but other high street giants -- including Marks & Spencer, Debenhams and House of Fraser -- all did poorly. "By neglecting the opportunities presented by the Internet, UK retailers are failing their shareholders, limiting their potential for growth, and ignoring the advice of every analyst in the business," said Laurence Holt, chairman and CEO of Quidnunc. Any criticism that Quidnunc's research may not hold up to close scrutiny was quickly dispersed today when David Keen, finance director of Next said that anyone who wanted to buy clothes on the Net was "sad." "It's pretty sad to want to spend ages looking at blouses download [on the Web]," he told today's Daily Telegraph. He said the company -- which scored a measly 4 out of 44 in the eReadiness study -- had no plans to put its catalogue on the Web or engage in ecommerce. Yesterday, Next announced that its pre-tax profits for last year fell by 9.3 per cent. No one from the UK's largest retail body -- the British Retail Consortium, which doesn't have a Web site either -- was available for comment this morning. ®

5 things you didn’t know about cloud backup

More from The Register

next story
Microsoft exits climate denier lobby group
ALEC will have to do without Redmond, it seems
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?