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Telecomms disruption looms for UK businesses

Time is running out for phone changes

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UK companies have 50 working days left to update their telecomms equipment before new code and number changes are introduced causing yet more inconvenience. Businesses that don’t make the changes in time for the 1 June deadline could face disruption to their communications if they don't take remedial action soon, the organisation behind the scheme has warned. National Code & Number Change (NCNC) hopes a new PR push being launched tomorrow will help improve the situation. But by its own admission, the NCNC's strategy of getting telecomms maintainers to alert business to this latest telecomms menopause has failed. According to the NCNC's research while three quarters of telecomms maintainers recognise that it is important, more than half have yet to start updating their customers’ equipment. "Our research shows that 95 per cent of businesses haven’t started planning for the changes, even though we have been running The Big Number campaign since July last year, " said Howard Sandom, campaign manager for the NCNC. "With 50 working days until the introduction of parallel running, businesses face disruption to their communications if they don’t make the necessary changes," he said. The telephone code and number changes are being introduced by the telecomms regulator, OFTEL, to prevent the UK running out of telephone numbers. ®

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