Feeds

Pink Elephant under attack from poachers

UK support services firm sees red over headhunters' actions

  • alert
  • submit to reddit

Protecting users from Firesheep and other Sidejacking attacks with SSL

Pink Elephant is accusing "unscrupulous recruiters" of trying to head-hunt its desktop support staff. The Reading-based company alleges that its helpdesk staff -- who are trained by Pink Elephant before being contracted out to work on company helpdesks around the country -- have been targeted because of a chronic skills shortage in the industry. Alan McCarthy, a director of Pink Elephant, said: "On one occasion the caller pretended to be one of Pink Elephant's field staff, and on another pretended to be from the [Human Resources] department." As soon as a name is obtained McCarthy alleges that his staff are contacted before being given "ridiculous offers" of work elsewhere. On another occasion a caller pretended to be an IIP (Investors In People) assessor phoning about Pink Elephant's IIP programme. "This is very unscrupulous, but it's happening because of the so-called 'skills crisis' in IT," said McCarthy. He said that the industry is paying for a lack of investment, a view endorsed by Angela Baron, a policy advisor at the Institute of Personnel and Development (IPD). She agrees that there is a skills shortage but adds that the risk of losing staff can be reduced if employees are happy at work, feel valued, are paid in accordance to the market rate and believe they have a career path. Commenting on the allegations concerning "unscrupulous recruiters" she said that most reputable head hunters have signed some code of conduct although this was no guarantee that such activities did not happen. ®

Website security in corporate America

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
OECD lashes out at tax avoiding globocorps' location-flipping antics
You hear that, Amazon, Google, Microsoft et al?
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.