Feeds

Dixons responds to launch of Tesco free Web access

It's all out war on the high street

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Dixons has halved the cost of calls to Freeserve's technical support lines to mark the opening of the ISP's one-millionth account. The news comes -– coincidentally -- on the very day Tesco announced it was launching a rival subscription-free service for all ten million loyalty card holders. A spokeswoman for Tesco refused to take all the credit for Dixons' U-turn on its pricing policy but agreed that Tesco's entry into the free ISP market may have contributed to the decision. Dixons has vigorously defended the cost of its technical support line -- £1 a minute until now -- since Freeserve was launched last year. Critics of the service argued that users could run up huge phone bills if they encountered problems but Mark Danby, the head of Freeserve, told The Register that most problems were solved in less than five minutes. "If we still can't solve a problem after 20 minutes we call them back," said Danby. ®

Next gen security for virtualised datacentres

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Banking apps: Handy, can grab all your money... and RIDDLED with coding flaws
Yep, that one place you'd hoped you wouldn't find 'em
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
prev story

Whitepapers

A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.