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BT's startup scheme for small businesses goes belly up

Down for half the week, claims entrepreneur

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Mike Gleeson, head of public relations startup company Archangel Communications, said yesterday that its Connect to Business Service, aimed at small businesses, was down for two and a half days last week. The service is supposed to give SMEs and other small firms the ability to get up to speed on the Internet. Repeated calls to BT's press office today failed to come up with any response. Said Gleeson: "I am an entrepreneur and my system has gone down." BT Connect to Business, a service aimed at entrepreneurs, went down on the 11th, the 12th, and half of the 13th of January, said Gleeson. He phoned Iain Vallance, chairman of BT, but got no reply. Then he faxed him. And a factotum replied with the message: "We're very sorry, we'll look into it." Gleeson also attempted to contact Bill Cockburn, MD of BT in the UK, but no one there was replying to his calls at press time. Said Gleeson: "This system was important to us but it was out of order." ®

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