Feeds

British retailers wasting e-commerce opportunities

No sign of virtual high street

  • alert
  • submit to reddit

Top 5 reasons to deploy VMware with Tegile

British retailers aren’t doing enough to set up shop on the Internet and are threatening the development of e-commerce in the UK. Unless they start developing Web sites and building similar levels of brand loyalty on the Web, as they have on the high street, they're in danger of missing out on a market that could be worth £3.1 billion in 2003. In particular, US companies pose a serious threat. Companies such as online bookstore Amazon and stockbroker Schwab have showed how they can bring their experience from the more advanced US market over to the UK and compete in the marketplace for a fraction of the cost of establishing a chain of retail outlets. The warning comes in a report by Fletcher Research which concludes that online shopping has barely begin to take off in the UK. But Len Griffin of the Alliance of Independent Retailers, which represents 27,500 retailers in the UK, said that for the most part, "the Net is no help at all." "It's appallingly difficult to retail anything on the Net and while it's fine for certain goods, you can't exactly buy a pint of milk and a box of Cornflakes, can you?" he said. Griffin's traditional take on retailing -- which in his view is simply about getting goods from manufacturers to consumers -- is of no surprise to Benjamin Ensor, author of Window Shopping?. He says that retailers in the UK must realise that the rules change when they sell online and that they have to develop new ways of building relationships with customers. Ensor also estimates that the total online sales, excluding financial services, were around £230 million last year -- less than 0.2 per cent of the total retail market in the UK. What's more, he concludes that only 12 per cent of users in the UK are active online shoppers. ®

Internet Security Threat Report 2014

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.