Feeds

Unified Messaging to transform personal comms

UM, what's that all about then? Convergence, dummy

  • alert
  • submit to reddit

The essential guide to IT transformation

Unified messaging (UM), which integrates voice, e-mail and fax via a single interface, is set to revolutionise personal communications within the next decade, according to market analyst Ovum. By 2006, UM will be as commonplace as mobile phones today and will enable ordinary consumers to manage all their personal communications. Ovum predicts there will be more than 170 million individual mail boxes in operation around the world by 2006 and revenue from UM services could exceed $31 billion. Although the technology is currently in its infancy, Ovum predicts it will take off within the next couple of years as more and more people demand a single solution to handle all their different messaging communications. In the initial phases of development, UM is expected to appeal to small businesses and mobile workers, but as the technology becomes more affordable and widely available, it will begin to be accepted by consumers. "Dealing with messages is becoming more and more time consuming and is complicated by the fact that each type of message gets delivered to different locations," said Ovum analyst Mary Ann O'Loughlin. UM allows voice, fax and e-mail to be accessed using a single messaging interface. By simply tapping into individual message in/out mail boxes, users can pick up their e-mail via a telephone or a listen to voicemail using their PC. "UM will be the foundation of a suite of advanced personal communications services and over time, these services will transform the way people interact with the telecoms network and each other," said O'Loughlin. Several companies, including BT, Concord Technologies and JFAX, already offer basic UM based on fax services but these are expected to become more sophisticated within the next couple of years. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
BBC: We're going to slip CODING into kids' TV
Pureed-carrot-in-ice cream C++ surprise
Twitter: La la la, we have not heard of any NUDE JLaw, Upton SELFIES
If there are any on our site it is not our fault as we are not a PUBLISHER
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
Ex-IBM CEO John Akers dies at 79
An era disrupted by the advent of the PC
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.