Feeds

Iomega sued over Zip-zapping ‘click of death’

Zip maker denies allegations

  • alert
  • submit to reddit

Top three mobile application threats

A group of Iomega customers are seeking unspecified damages from the company over the so-called 'click of death' fault, which destroys data stored on Zip cartridges, the group alleges. Members of the group claim the fault is endemic in all Zip drives constructed after January 1995. Particles of metal and lubricant accumulate on the drive's read head, a process that eventually ensures that "all data stored on the affected drive become irretrievable", according to the suit, filed with the Delaware Superior Court. The fault initially manifests itself as a continuous clicking noise while the drive is in operation. The fault "manifests itself without warning", so it's impossible to trust valuable data on Zip cartridges. Presumably, the damages that the suit fails to state in full will, if the group wins the case, include a court order forcing Iomega to re-engineer its drives to eliminate the problem and possible to supply users with 'safe' units. Iomega responded to the suit by denying the allegations and stating it will defend the suit vigorously. It claims less than half of one per cent of Zip users, of whom there are millions of around the globe, have complained about the problem. Regular Register readers will recall an Iomega Europe spokesman who blamed the problem on users spilling coffee on their drives -- and a source close to the company who claimed it was receiving and repairing a very large number of clicking units every week (see Iomega blames coffee for Zip failures). At the time, Iomega Europe refused to comment on the number of returns. Perhaps the new suit will bring that information out into the open. ®

3 Big data security analytics techniques

More from The Register

next story
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.