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Ideal Hardware plc has launched a helpdesk to guide resellers through the minefield of software licensing. The helpdesk provides a dedicated registration service for software from Computer Associates, Network Associates and Seagate Software. Ideal says it plans to expand this number in the near future. Software licensing is big business for Ideal. The company is expected to turnover between £28 and £30 million in software this year, with 30 per cent of that from licensing. The helpdesk was set up in response to pressure from customers, said Jason Rabbetts, Solutions Business Unit director. "Licensing is often perceived to be an awkward process," he said. "Ideal aims to support resellers by ensuring the licensing process is as simple as possible." For more information telephone 0181 286 5018. ®

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