Feeds

Dataflex brings voice routing to corporates

SmartGem Manager takes call control away from telcos

  • alert
  • submit to reddit

The Essential Guide to IT Transformation

Line-powered diallers -- currently used by telcos to route customers voice and fax calls over their alternative networks -- could soon be employed by corporates to take advantage of Internet telephony. SmartGem Manager from Dataflex Design Communications is a Windows NT and SQL Server-based system designed to enable least-cost routing diallers to be remotely configured overnight. The company claims that a single NT server connected to an ISDN 30 link could make up to 250,000 re-configuration calls per month or, when clustered together, service up to five million diallers. While the technology exists to enable international voice calls to be routed cheaply over Internet and Intranet connections, the ordinary corporate employee can't take advantage of such connections. However, using SmartGem it would be possible to transparently intercept fax, modem and voice calls and route them via corporate Internet connections. Employees wouldn't have to dial special pre-fixes or press any special blue buttons, the diallers handle all the necessary routing. So if a business sets up a branch in Sao Paulo, Brazil then all Latin American calls could be routed via an installed Intranet link. The system could even be deployed to use different ISP networks at different times of the day. To date SmartGem has been sold almost exclusively to telephone companies, but Dataflex is looking at ways of reaching businesses who wish to take advantage of multiple carriers of which there are literally hundreds in the UK. Formerly part of the Amstrad Group and now run with backing from venture capitalists, MTI, Dataflex was formerly best known as a UK-based modem manufacturer. However, demand for its diallers -- currently at around 130,000 per month -- is now way above the volumes achieved during is heyday as a modem manufacturer, claimed Gerry O'Prey, Dataflex's technical director. ® Click for more stories

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.