Feeds

Dataflex brings voice routing to corporates

SmartGem Manager takes call control away from telcos

  • alert
  • submit to reddit

Bridging the IT gap between rising business demands and ageing tools

Line-powered diallers -- currently used by telcos to route customers voice and fax calls over their alternative networks -- could soon be employed by corporates to take advantage of Internet telephony. SmartGem Manager from Dataflex Design Communications is a Windows NT and SQL Server-based system designed to enable least-cost routing diallers to be remotely configured overnight. The company claims that a single NT server connected to an ISDN 30 link could make up to 250,000 re-configuration calls per month or, when clustered together, service up to five million diallers. While the technology exists to enable international voice calls to be routed cheaply over Internet and Intranet connections, the ordinary corporate employee can't take advantage of such connections. However, using SmartGem it would be possible to transparently intercept fax, modem and voice calls and route them via corporate Internet connections. Employees wouldn't have to dial special pre-fixes or press any special blue buttons, the diallers handle all the necessary routing. So if a business sets up a branch in Sao Paulo, Brazil then all Latin American calls could be routed via an installed Intranet link. The system could even be deployed to use different ISP networks at different times of the day. To date SmartGem has been sold almost exclusively to telephone companies, but Dataflex is looking at ways of reaching businesses who wish to take advantage of multiple carriers of which there are literally hundreds in the UK. Formerly part of the Amstrad Group and now run with backing from venture capitalists, MTI, Dataflex was formerly best known as a UK-based modem manufacturer. However, demand for its diallers -- currently at around 130,000 per month -- is now way above the volumes achieved during is heyday as a modem manufacturer, claimed Gerry O'Prey, Dataflex's technical director. ® Click for more stories

The Power of One Brief: Top reasons to choose HP BladeSystem

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
White? Male? You work in tech? Let us guess ... Twitter? We KNEW it!
Grim diversity numbers dumped alongside Facebook earnings
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.