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Voice, data and ne'er the twain shall meet

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Bridging the IT gap between rising business demands and ageing tools

Forget the hype, voice and data convergence is a little more than a pipe dream for most big UK businesses. A GlobalOne survey of the UK's top 200 businesses revealed that 46 per cent had no data and telephony convergence. This figure is expected to drop by 35 per cent in the next two years. Of the 54 per cent who said there was some form of convergence, 36.5 per cent had voice and data on the backbone but not on the desktop. Eleven per cent had voice and data combined from the back bone to the desktop while 48 per cent have basic applications running. Just four per cent have sophisticated applications such as computer telephony incorporating screen pops and voice and data transfer. ® Click here for more stories

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